Frequently Asked Questions

Can the bouncy castles be used indoors?

Yes, all of our castles can be used at indoor venues permitting the ceiling is at least 10ft high for child bouncy castles and 12.5ft for adult bouncy castles. 

What if it rains?

All of our bouncy castles are built with rain covers (except Mickey Mouse Clubhouse), meaning they are suitable for the lovely British weather.

I have special dietary requirements!

No problem! We've got you covered whether it is vegetarian, gluten free or halal food required. Just let us know and we will be glad to accommodate. 

Do the disco domes come with music?

The disco domes and disco castles come with built-in Bluetooth speakers, and therefore allow you to play your own music playlists. Most of our customers use their smartphone or tablet, however any Bluetooth enabled device will work. 

Are the face paints suitable for sensitive skin?

Yes of course! We use only professional face paints. We also use one sponge per person and water is changed regularly. 

How long do we get to keep the bouncy castle for?

We typically drop off between 09:00 and 13:00 and pick up between 18:00 and 20:00. We can do a late pick up of up to 21:00 which is £10 extra or up to 22:00 which is £20. Alternatively you can keep a bouncy castle overnight with a charge of £20 or a disco dome overnight with a charge of £30.